Old Town Team Leader

This position is accountable for the following KPIs

• Values: Excellence, Hard work, Stewardship, Difference, and Community
• 100% Vehicles Prepped and Loaded Safely
• 100% Daily Operational Tasks Completed

The basic job duties for this position are as follows

• Knowledgeable on property safety and layouts
• Knowledgeable of what not to wash
• Knowledgeable of tunnel equipment
• Greet guest as they approach the car wash tunnel
• Safely guide and load each vehicle per size
• Use bug prep gun to properly prepare vehicles for wash process
• Remove mud in wheel wells when appropriate
• Perform safety inspection of vehicles before wash
• Make key adjustments to car wash equipment
• Knowledgeable on E-Stop Locations
• Handle tunnel incidents effectively and safely
• Responsible for vacuum service process
• Participate in the nightly close down checklist
• Engage with each guest using the 4 Steps of Service
• Knowledgeable on 3 Single Wash packages
• Informs all retail guests about Memberships
• Able to present our Difference
• Train new Team Members on approved training modules
• Aid in member visit success rate. License Plate Recognition//RFID sticker reads
• Communicates key vehicle information and equipment retracts to crew
• Vacuum area observance for guest satisfaction
• Knowledgeable on membership management
• Is fluent in the LEAP Conflict Resolution process
• Complete daily shift report to document shift performance
• Maintains clean, organized car wash facility
• Learn how to safely open and close the car wash with leadership
• Safely use ladders and engage e-stop while cleaning
• Learn backroom safety and equipment knowledge
• Adhere to all company policies, procedures, safety standards and codes of conduct
• Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
• Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
• Willing to work in all weather conditions (cold,hot,wet,rain,snow)
• Able to lift up to 50 lbs.
• On your feet 100% of the day and outside
• Attend all mandatory training sessions
• Attend all mandatory team meetings and cleaning.
• This position is eligible for cash and digital tips
• All other duties assigned by management

Skills and Education Requirements

• Excellent organizational and time management skills.

• High school diploma or equivalent preferred.

• Related management experience preferred

• Excellent verbal and written communication skills.

• Physical Job Requirements

• Ability to work outdoors in all weather conditions and seasons

• Is willing to work a 40 hours per week including weekends and holidays

• Be on your feet for extended periods of time

• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties

• Ability to carry up to 40 pounds short distances

• Alert and able to maneuver around moving vehicles and equipment