OM & Demand Coordinator

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

The OM & Demand Coordinator serves as the central coordination point for Order Management and Demand activities, ensuring alignment between customer and regional requirements, plant capacity, material availability, NPI readiness, and production execution. The role owns the consolidation of demand, capacity analysis and regional allocation for NORAM and LATAM, while coordinating cross-functional execution to provide reliable delivery commitments and protect OTD, OTR and lead-time performance. In addition, the position acts as the End-to-End Owner of the Metal Cards flow, coordinating transactions, inventory, invoicing and logistics activities with CompoSecure and internal stakeholders. Through indirect cross-functional leadership, the role drives priorities, escalates constraints and ensures timely execution across NPI, Planning, Materials, Procurement, Production, Logistics, Finance, Sales and Customer Service.

Key Responsibilities:

P

Responsibilities

Order Management

Provide accurate FCDs considering NPI status, capacity availability and materials ETA; prepare and follow up the transfer plan; coordinate sample validation, materials arrival and on-time production execution.

Demand Coordination

Prepare the monthly production plan at least at budget level; consolidate the monthly forecast; own capacity analysis and regional allocation; analyze transfer strategy and propose solutions for on-time execution NORAM & LATAM.

Metal Cards Transactions

Owner of the End-to-End Metal Card Flow.

Receive module and card-body purchase orders; manage unplanned issues, reconciliations and inventory control; process virtual shipments and Metal Cards invoicing; support logistics quotations and shipment follow-up.

Requirements :

Formal Education:

Engineering or Business Administration

Languages:

Fluent English

IT/Software:

Advanced Excel; Microsoft Office; ERP systems

Experience in years:

At least 3 years of progressive experience in Supply Chain, Order Management, Demand Planning, Production Planning, Materials Planning or related manufacturing functions.

3 years of experience in a manufacturing environment with cross-functional and/or regional coordination responsibilities.

Technical Knowledge:

Demand & Capacity Planning; Order Management; Production Planning; Inventory Management; Supply Chain Fundamentals; Manufacturing Processes; Material Requirements Planning (MRP); Forecast Analysis; Capacity Analysis; Order-to-Delivery Flow; KPI Management (OTD/OTR/Lead Time).

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!