OM Support analyst-C++, Pro*C, Oracle/SQL databases, and Unix

Role & responsibilities

• Tasked with overseeing the application, managing incidents, and maintaining its stability and availability.
• Engage in various responsibilities such as managing incident requests, monitoring jobs, and performing root cause analyses.
• Analyze and resolve issues by employing SQL queries for incidents like stuck claims and claim removals, along with executing SQL queries to detect and rectify problems.
• Have practical coding and debugging skills in C++, Pro*C, Oracle/SQL databases, and Unix scripting.
• Participate in and supervise activities like server maintenance and upgrades to ensure all functions operate correctly following patching.
• Perform development and enhancement in in C++ and Pro*C
• Skilled in Oracle databases and SQL queries to retrieve and validate data.
• Working knowledge of Unix/Linux commands and scripting needed for executing jobs and monitoring server performance.