On-Call Banquet Server

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Primary Duties:

• Must be flexible towards duties and follow the Director of Banquets, Banquet captain, F&B managers, F&B director instruction’s

• Establishes contact with Guests and able to anticipate needs and fulfill special requests

• Able to set up a meeting room if required

• Works proactively on planning and completing tasks throughout the day

• Ensures that service is provided timely

• Able to comply with the service, clearing or bussing tables, buffets or stations according the event format

• Must be able to inform the guests towards the food & beverage offer (platted menu, buffet offer or others)

• Able to bartend during dedicated events and handle the P.O.S and credit card system

• Able to use the Accubar inventory system for alcoholic beverages

• Able to set-up a bar in order to carry the service to the highest standards possible

• Perform the service of alcohol ensuring compliance with the Californian liquor license and regulations

• Perform pre-and post-shift work to include station preparation if any.

• Polish glassware, silverware, plates and any equipment used for the service of our guests

• Clean and restock sugar caddies, salt & pepper shakers

• Fold napkins

• Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet

• Carrying plates of food on trays and serving guests

• Keep glasses filled; remove each round of plates and replenish utensils

• Perform cleaning tasks and breakdown of service

• Clean and clear trashcans

• Restock equipment used for the guest service when cleaned by the dishwasher

• Maintain and clean the shelves, coolers and storage located at the Banquet area

• Good knowledge of the food waste triage

• Usage and knowledge of the ORCA machine handling food waste coming from the guests and left over after each event

• Report any equipment malfunction or maintenance need (i.e. fridges, coolers, toaster or any others)

• Participate in training classes regarding safety, security, department procedures and service guidelines. Comply with all safety and security practices, policies, and procedures.

• Communicate with everyone using clear and professional manner

• Develop and maintain positive working relationships with others

• Prepare equipment necessary for the event according BEO and format required by the client-organizer

• Prepare beverages and liquors according the event format

• Prepare tables set-up, buffet or reception equipment’s to the highest standards possible

• Service the event according the position allocated by the Banquet director or banquet captain

• Respect the standards and sequences of service during the event

• Ensure guests and attendees well-being for the duration of the event

• Clear the meeting space used and maintain the back of the house tidy

• Position the beverage stock back to the liquor room or storage ensuring stock accountability using the Accubar system

• Respect the health & safety guidelines and Californian regulation’s for the service of food & beverage

• Must have minimum of 2 years’ experience in the hotel industry, restaurant department in luxury hotel

• Strong knowledge towards food & beverage offer for the restaurant and any other outlets

• Food handler certification-mandatory

• TIPS training certification- mandatory

• Respect of the Service of alcohol- Californian regulation’s (if applicable)

• Basic Math skills % calculation

• Effective Communicator in the English Language, Spanish is a plus

• Take ownership and be responsible for own actions, follow directions given by supervisors

• Enjoys serving guests

• Takes pride in serving others

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay: $16.90 per hour, plus tips

Schedule: On-call