On-Call Housing

The On-Call Housing staff is responsible for administrative duties that support the safety, well-being, and overall welfare of residents, as well as the maintenance and security of the physical property. Staff assigned to kitchen coverage are responsible for preparing and cooking a variety of meals, following established recipes, maintaining food safety standards, and ensuring high-quality food service.

This position interacts regularly with residents, employees, service providers, and community partners, demonstrating a high degree of professionalism, integrity, and ethical conduct at all times. This is an on-call, as-needed position with no guaranteed hours or set schedule. Availability may vary based on operational and staffing needs.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Responsible for general safety and security of the facility, including monitoring of video surveillance equipment, fire systems, and all building exits.
• Conduct walk-throughs of all areas of the property to inspect security, housekeeping, maintenance/condition of the premises, and observe resident activity and behavior.
• Enforce housing rules fairly and consistently.
• Create a shift log that accurately reports any incidents, behaviors, or maintenance issues, and is required to review previous shift logs to enhance awareness of potential problems or other issues.
• Interact with residents throughout the shift.
• Answer phones, sort mail, greet visitors, and otherwise screen walk-ins as a first point of contact.
• Monitors incoming and outgoing guests and maintains a daily sign-in/out sheets.
• Receives and records resident payments for meal programs, laundry tokens, and other fees.
• May be required to assist with janitorial duties.
• Those picking up overnight positions will be required to serve continental breakfast to residents.
• Prepare and cook a variety of dishes, including entrees, sides, and desserts, according to standardized recipes.
• Monitor and adjust cooking equipment such as ovens, grills, and fryers to ensure food is cooked to the proper temperature.
• Ensure food is properly stored and handled according to food safety regulations.
• Oversee cleanliness and organization of kitchen areas, ensuring workstations are prepared for service.

KNOWLEDGE, SKILLS & ABILITIES:

• High school diploma or equivalent.
• Must be 21 years of age or older.
• Must have reliable transportation to work.
• Basic computer skills required.
• Be available on-call for a variety of shifts like weekend, evening, and overnight shifts.
• Current Tulsa City/County Health Department Food Handler’s permit is required within 30 days of hire.

WORK CONDITIONS & PHYSICAL DEMANDS:

• Work is performed in climate-controlled office setting, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is unlikely.
• Noise level is moderate and includes sounds of aggregate residential living, including multiple conversations, ringing phones, and intercom announcements.
• No environmental hazards are encountered in normal performance of job duties.
• Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation.
• Ability to effectively communicate orally and in writing.
• Physical ability to move twenty-five pounds.
• Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff and/or resident behavior.
• Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
• Ability to safely and properly use office equipment.
• Basic understanding of food safety and sanitation practices.