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On-Call Support Worker

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Onsite

On-Call Support Worker

Brightsky Youth Services Limited

On-Call Support Worker

24 days ago

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Important information


Contract type:

Permanent

Location:

Birmingham, UK

Work mode:

Onsite

Published on:

2 October 2026

What they need


OVERVIEW

We are seeking a compassionate and adaptable On-Call Support Worker to provide essential assistance within our social care services. This role offers flexible hours to support children, ensuring their needs are met with professionalism and care. The ideal candidate will be committed to making a positive difference, with a strong focus on child welfare and effective communication. This paid position is perfect for individuals seeking meaningful work that can make a real difference, change lives, and build a brighter future for young people.

RESPONSIBILITIES

  • Provide out-of-hours support to young people and attend their properties when required
  • Respond to emergencies, safeguarding concerns & welfare issues
  • Liaise with emergency services & professionals
  • Maintain accurate records of support provided and any incidents or concerns that arise during shifts.
  • Promote safety, well-being & independence

ESSENTIAL REQUIREMENTS

  • Full UK residency with the legal right to work in the UK
  • Full UK Driving Licence (essential)
  • Access to a reliable vehicle insured for business use
  • Experience working with young people (16-21) or in social care (preferred)
  • Good communication, IT & record-keeping skills
  • Good understanding of safeguarding
  • Ability to work independently & make sound decisions
  • Flexible & available for rota-based shifts
  • A caring attitude combined with organisational skills to adapt quickly to changing needs in a flexible on-call capacity.

WHY JOIN BRIGHTSKY?

  • £20 weekly fuel allowance (incl. wear & tear)
  • Permanent full-time contract
  • Overtime opportunities available
  • 25 days paid annual leave
  • Full induction and ongoing training
  • Career development and progression opportunities
  • Supportive and friendly team
  • Make a real difference everyday

PAY:

£40.00 per on-call shift

£40.00 for the first 3 hours of emergency call-out and £13.50 per hour thereafter.

£80.00 for 24-hour cover

HOURS:

Permanent Full-Time

CONTRACT TYPE:

Full-Time (Rota-Based)

SHIFT PATTERN

Monday - Friday (Weekdays):
5:30 pm - 8:00 am

Saturday, Sunday, and Bank Holidays:
8:00 am - 10:00 pm

10:00 pm - 8:00 am

WORK PATTERN:

3 shifts or 4 shifts per week

Benefits:

  • Casual dress
  • Company events
  • Flexible schedule
  • On-site parking
  • Paid training

Education:

  • GCSE or equivalent (preferred)

Experience:

  • social care: 1 year (preferred)

Work authorisation:

  • United Kingdom (preferred)

Willingness to travel:

  • 25% (preferred)

Work Location: In person

Pay: £13.50-£40.00 per hour

Expected hours: No more than 48.0 per week

Benefits:

  • Casual dress
  • Company pension
  • Free parking
  • Paid training

Education:

  • GCSE or equivalent (preferred)

Licence/Certification:

  • Full UK Driving Licence (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

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