On Site Administrative Coordinator

Titan Utility Services provides testing and inspection services to electric utilities across the southern and central U.S. Our Onsite Division deploys field crews on rotating schedules, and the office team keeps scheduling, customer communication, and work order records running smoothly from first booking through invoicing. We’re looking for an organized, detail-oriented administrator to join that team and grow with it.

This is a hands-on role with a structured training path. You’ll work side by side with our Onsite Administrative Lead, start with data and records, learn our industry and processes, and take on scheduling and customer coordination as you build experience. No utility industry background is required.

Responsibilities

• Enter and manage data across multiple systems, including work order entry, with a high level of accuracy
• Audit work orders, reviewing crew-entered hours against job details, revenue, and profitability, and flagging discrepancies
• Compare and reconcile equipment and unit lists from customer correspondence, prior-year records, and scheduling notes
• Support work order quality review, including verifying data and billing before invoicing
• Assist with onboarding new hires into systems and platforms
• Maintain organized records and files for easy retrieval
• Learn our industry terminology and processes, and recognize when something looks wrong and needs to be questioned
• Communicate regularly with the office team, field foremen, and management, raising questions and issues promptly
• Over time, take on scheduling, bid submittals, customer communications, and quote follow-up

Qualifications

• Strong attention to detail and a consistent habit of reviewing your own work as well as others
• Comfort with open, frequent, and clear communication, including asking questions, giving updates, and following up with people at every level
• Ability to follow written procedures and complete tasks in full
• Proficiency in Excel (filtering, lookups, comparing lists, basic calculations) and Microsoft 365; 1+ year of Excel experience required
• Clear, professional written communication
• Comfort learning new software
• Ability to work independently and as part of a team in a fast-paced environment
• Experience in data entry, auditing, scheduling, dispatch, or utility/field services administration is a plus

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person