On-site Community Manager

Stoneridge Management Partners Inc. is seeking an experienced Community Manager to oversee the daily operations and management of assigned apartment communities.

The Community Manager is responsible for tenant relations, property operations, maintenance coordination, financial oversight, marketing, leasing, property inspections, vendor management, compliance, and overall community performance.

This is a hands-on, resident-facing position requiring strong communication, organization, customer service, and property management experience. The Community Manager must be available to address community needs and emergencies and is required to live on-site at the assigned property.

Properties and the number of properties assigned may change based on the Company's operational needs.

What You'll Own

• Manage the daily operations and overall performance of assigned apartment communities.
• Maintain positive and productive relationships with tenants, clients, vendors, and team members.
• Oversee property personnel and continually assess staff performance.
• Coordinate vendors and maintenance activities and ensure work is completed properly and on time.
• Address tenant concerns, complaints, maintenance requests, emergencies, and conflicts in a timely and professional manner.
• Enforce property rules, leases, company policies, and applicable community requirements.
• Conduct move-in, move-out, and routine property and unit inspections.
• Identify and address property rule violations.
• Source, review, and compare third-party vendor bids.
• Monitor vendor and maintenance performance and report issues to the main office as needed.
• Maintain strong tenant relationships to encourage lease renewals and minimize turnover.
• Support property marketing efforts, including market surveys, advertising, promotions, and communication with surrounding communities.
• Source and screen prospective tenants.
• Show and rent vacant units and assist with rental applications and move-in documentation.
• Maintain a clean and well-maintained apartment community.
• Monitor and support renovation, upgrading, and improvement projects.
• Post community updates, maintenance notices, and required notices.
• Attend court proceedings related to eviction matters when necessary.
• Work closely with the main office and property management team to ensure smooth property operations.
• Maintain awareness of applicable property management requirements, including fair housing, landlord-tenant laws, disability accommodations, sexual harassment requirements, and applicable local rules and regulations.
• Maintain compliance with company policies and procedures.
• Maintain a valid driver's license, proof of insurance, and a clean driving record throughout employment.
• Perform other duties and tasks as assigned.

What We Need From You

• Proven work experience as a Property Manager or Community Manager.
• Strong understanding of property management operations and financial aspects.
• In-depth knowledge of property management rules, regulations, and procedures.
• Strong tenant and customer service skills.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and respond professionally to tenant and property needs.
• Proficiency with Microsoft Office and relevant property management databases and software.
• Ability to work independently while maintaining close communication with the main office.
• Ability and willingness to live on-site at the assigned property.
• Valid driver's license, proof of insurance, and clean driving record.

You'll Stand Out If You Have

• Experience managing apartment communities or multifamily properties.
• Experience overseeing property personnel and vendors.
• Experience with leasing, tenant relations, inspections, and property maintenance coordination.
• Experience with property renovations, upgrades, or improvement projects.
• Strong knowledge of landlord-tenant requirements and fair housing practices.
• Bilingual English/Spanish communication skills.

Physical Requirements & Work Environment

• Ability to sit at a desk and work at a computer for prolonged periods.
• Ability to move throughout the property and inspect various areas, including climbing stairs or ladders when necessary.
• Ability to stand, walk, bend, and lift for extended periods.
• Ability to lift and carry objects weighing up to 30 pounds.
• Ability to work in both indoor and outdoor environments.
• Ability to drive to local maintenance supply stores when necessary.
• Ability to bend down and pick up items from the floor.
• Ability to communicate orally in English with tenants, customers, vendors, management, and coworkers.
• Ability to use common office equipment, including computers, phones, calculators, copiers, and similar equipment.

Important Requirement

This position requires the Community Manager to live on-site at the assigned property in order to remain available for community needs and emergencies.

Pay: $18.00 per hour

Expected hours: 12.0 per week

Education:

• High school or equivalent (Required)

Experience:

• apartment communities / multifamily properties: 3 years (Required)
• Property Management: 5 years (Required)

Ability to Relocate:

• Riverside, CA 92507: Relocate before starting work (Required)

Work Location: In person