Empiric

On-Site IT Support Technician - Long Term B2B / Freelancing - National Client
Amazing opportunity to join one of our largest consultancy clients as an on-site IT Support Technician to manage critical onsite incidents. You will be involved in providing hands-and-eyes assistance to remote support teams and third-party suppliers.
Contract:
3 month initial + 12 month rolling extensions
Location:
City of London
Start Date:
28/10
To be successful in this role you must have proven expertise as an on-site IT support technician across incident resolution, hardware and software requests, IMAC-D activities, hands-and-eyes support, preventive maintenance, project work, and stock and asset management
Key Skills / Responsibilities:
<ul>
<li>Troubleshoot and resolve on-site technical issues involving laptops, desktops, tablets, mobile devices, printers, peripherals, meeting-room systems, and digital signage.</li>
<li>Install, relocate, configure, upgrade, replace, and decommission hardware and software in line with service requests and equipment lifecycle requirements.</li>
<li>Provide hands-on technical support to remote IT teams and third-party suppliers.</li>
<li>Carry out preventative maintenance, equipment health checks, and project-based or specialist support activities.</li>
<li>Manage the full equipment lifecycle, including receiving, preparing, issuing, recovering, securely wiping, and disposing of devices, while maintaining accurate inventory, asset, ticketing, and CMDB records.</li>
<li>Liaise with end users, service desks, procurement teams, suppliers, and site contacts to ensure timely service delivery and compliance with agreed SLAs.</li>
</ul>
This is a business critical hire with interviews available all day Monday, Tuesday and Wednesday so if interested please apply immediately

On-Site IT Support Technician - Long Term B2B / Freelancing - National Client

On-Site IT Support Technician - Long Term B2B / Freelancing - National Client

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