On Site Supervisor

Job Title: Onsite Supervisor (Entry Level)

Job Location: Etobicoke/Mississauga/Brampton

Shit: AM/PM (Must have flexible availability)

Pay: $47k-52k annually (Open to discuss)

We are looking for a motivated On-Site Supervisor/Manager. A representative of Arrow Workforce, a conduit between us and the client, you will be responsible for building relationships, maintaining a safe & efficient workplace and ensuring customer/client satisfaction. Detailed below are some of the responsibilities we at Arrow expect as we look to fill this role.

Responsibilities & Expectations:

• Build and maintain relationships with key client/management figures to ensure a high level of customer satisfaction.
• Understand client’s vision, business strategy and policies.
• Make sure all safety and health protocols are in place, followed and updated.
• Screen, recruit and onboard new team members to their specified role.
• Understand the different components/areas of distribution center to ensure quality.
• Tracking and maintaining metrics such as attendance, productivity, attrition and payroll .
• Maintain relationship with staff/associates on a daily basis . Be approachable to their needs.
• Understand training & SOPs of certain job roles.
• Conflict resolution and de-escalating issues between team members and client.
• Keeping up-to-date with industry changes in terms of recruitment ; preparing for market peak.
• Develop plans and strategies to efficiently manage sudden changes in staffing, safety and productivity.

Experience/Requirements:

• Must have supervisory experience.
• Must have strong leadership skills, be able to perform tasks in a fast-paced environment.
• Excellent proficiency in Microsoft Word; especially Excel.
• Experience working at a distribution center.
• Able to work independently with little supervision.
• Experience with following strict deadlines.
• Excellent verbal and written communication skills.
• Recruitment and staffing experience an asset.
• Experience with Uattend an asset.