On-Site Wellbeing Supporter

On‑Site Wellbeing Supporter

Timaru / Permanent Part-time

Workplace Support is a leading Employee Assistance Program (EAP) provider delivering trusted mental health and wellbeing services to organisations across Aotearoa New Zealand. We are seeking an On-site Wellbeing Supporter who brings strong wellbeing practice, excellent interpersonal skills, and a warm, grounded approach to in-person support.

The Wellbeing Supporter provides proactive, on-site support to employees and managers within client organisations, fostering mental health, resilience, and overall wellbeing. This role focuses on building trust, delivering tailored wellbeing initiatives, and empowering individuals and teams to thrive personally and professionally. The role complements the organisation's broader EAP offering, acting as a visible and trusted wellbeing presence on-site while connecting individuals and organisations to the full wraparound EAP service when appropriate.

About the Role:

You will work across a range of client sites, becoming a familiar and trusted wellbeing presence. This role is primarily on-site and involves regular travel within the region (Timaru, Temuka, Waimate with the possibility of a fortnightly trip to Oamaru) to support different client locations. You will provide early intervention, wellbeing conversations, practical support, and connections to further resources when needed.

Hours: This role will begin at approximately 12 hours per week with the possibility of more hours for the right person. While some on-site hours may be fixed based on client needs, there is flexibility in how remaining hours are arranged across the week. There is also potential for further growth over time as client demand increases.

You will collaborate closely with our internal team to ensure individuals and workplaces receive appropriate, timely, and high‑quality support.

Key responsibilities

• Attend client sites as agreed and act as an approachable, visible presence by engaging with employees and managers
• Build trusting relationships through active listening and empathetic communication
• Provide practical strategies for managing stress, resolving conflict, and improving workplace relationships
• Offer confidential support to employees facing personal or work-related challenges, including referrals to professional services when appropriate
• Deliver wellbeing initiatives such as awareness raisers, and service refreshers to departments or small groups.
• Maintain clear, high-quality reporting that highlights themes, patterns, risks, and workplace impacts, helping organisations understand the wellbeing landscape over time.
• Work closely with HR teams, managers, and external providers to integrate wellbeing into organisational culture
• Maintain compliance with both internal and client health and safety requirements, including inductions and PPE
• Participate in regular professional supervision and training
• Act as a Support Person during workplace meetings when requested

About you

• Strong communication and interpersonal skills with the ability to build rapport quickly
• Empathy, cultural sensitivity, and a non-judgmental approach
• Excellent organisational and time management skills
• Knowledge of mental health and wellbeing best practices
• Ability to work independently on-site and collaboratively within a team
• High emotional intelligence and commitment to personal development
• Competence in Microsoft Office and virtual communication tools (e.g Zoom, Teams)
• Willingness to travel to client sites regularly
• Ability to maintain confidentiality and professional boundaries
• Current driver licence and ability to meet organisational safety requirements

What We Offer

• A values-led EAP organisation with strong clinical and ethical foundations.
• Professional supervision, training, and ongoing development.
• Exposure to a diverse range of workplaces and organisational needs.
• A role centred on genuine wellbeing impact through consistent on-site presence.

Additional Information

• Regular travel to client sites is required.
• A full driver licence is essential.
• You must have the right to work in New Zealand.

Please apply, including a cover letter and your CV.