Onboarding Analyst

WERE HIRING | ONBOARDING ANALYST MARKET DATA SERVICES

Are you someone who loves getting the details right, working with contracts, and engaging with clients?
Do you enjoy structured processes but also want a client-facing role?

This opportunity could be for you!

Role: Onboarding Analyst / Operations Analyst
Department: Market Data Services – Managed Services
Location: Bangalore | Work From Office
Shift: 3:00 PM – 12:00 AM IST
Experience: 4–6 Years
Employment: Full-Time

What You'll Do

You’ll play a key role in ensuring client contracts are accurately onboarded, maintained, and audit-ready on the internal platform.

Your responsibilities will include:
Onboarding new & existing client contracts
Capturing contract terms, pricing, renewals & amendments
Managing agreements, addendums, approval emails & supporting documents
Performing data audits and resolving discrepancies
Coordinating with clients for missing documents, signatures & approvals
Handling contract-related queries and providing timely updates
Maintaining clear records of client communication & follow-ups
Collaborating with Negotiations, Usage Management & Invoice Reconciliation teams
Identifying process gaps and contributing to SOP/process improvements

We’re Looking For

Bachelor’s degree in Business Administration, Commerce, Finance or related field
4–6 years of overall experience, with 2–4 years in contract management, vendor onboarding, procurement operations or similar analyst roles
Strong attention to detail & process orientation
Excellent written and verbal communication skills
Comfortable interacting with senior client stakeholders
Good working knowledge of MS Excel, Word & Outlook
Experience with ticketing systems such as Zendesk is a plus

Good to Have:
Experience with US/UK clients, market data vendors such as Bloomberg, Refinitiv, S&P or FactSet, or contract lifecycle management tools.

Why this role?
A great opportunity to build expertise at the intersection of Contract Management + Client Engagement + Market Data Operations, while working in a structured, quality-focused environment.