Onboarding Specialist (Client/Sales Operations)

What You'll Be Doing

• Validate and verify partner documents to ensure eligibility for activation and wallet creation
• Maintain and update trackers and databases to accurately monitor the progress of partner document tasks
• Serve as the primary point of contact for internal clients, addressing documentation inquiries and concerns promptly
• Ensure the secure storage and handling of all partner documents and forms in accordance with data protection and compliance standards
• Prepare comprehensive reports on document completion, compliance status, and overall progress for management review
• Collaborate with various departments to streamline processes, resolve challenges, and implement continuous improvement strategies

What You'll Need

• Bachelor's degree in Business Administration, Marketing, Management, or a related field

• Familiarity with multiple document types (IDs, contracts, permits)

• 1+ years of experience in data entry, administrative tasks or document handling is a plus