Onboarding Specialist

Role & responsibilities

Senior Associate in the Certification Team (Cards) at NPCI will be responsible for ensuring the compliance, testing, and certification of RuPay cards, 3DS and tokenisation solutions as per NPCI standards. Expected to work closely with issuers, acquirers, and application service providers to troubleshoot and resolve certification issues. Knowledge of Messaging Protocols (ISO 8583) and APIs.

• Collaboration with banks and payment partners, and internal stakeholders ensuring seamless product validation before market deployment.

• Execute end-to-end certification testing for NPCI Products and payment applications in-line with NPCI guidelines.

• Execute test cases, log defects, and ensure timely resolution.

• Maintain certification documentation and provide reports for audits.

• Implement automation as required in the certification process

Manage end to end certification activities across all products

• Co-ordination with internal departments for ensuring smooth business operations

• Follow and bring in industry best practices for certifications.

Preferred candidate profile

• Total 2+ Years in in payment systems

-Excellent communication, co-ordination and project management skills

-Strong knowledge of PCI standards, APIs, and payment terminologies.

• Hands-on experience with testing tools (e.g., Postman) and defect life cycle.

• Ability to work in a structured, process-driven environment.

• Ability to handle multiple certifications simultaneously.

• Knowledge of Artificial Intelligence.

• Knowledge (or) maintenance expertise of open stack servers.

• Identify gaps in the current monitoring process.

• Design an AI-enabled monitoring framework for log analysis and notifications.

-Recommend dashboards for operational visibility.

Expected AI Tool Usage

LLM for certification planning.
AI for risk prediction.
Excel/Power BI for dashboard prototype or any presentation tool**.**

Good to Have:

• Good understating of Java, Python, .net and DBs

-Exposure to NPCIs certification processes or payment scheme testing.