Onboarding Specialist

Join our dynamic team where you'll play a vital role in the world of onboarding, and credentialing. We're looking for a go-getter who thrives in a collaborative environment and can seamlessly navigate the fast-paced world of operations and human resources.

What You'll Do:

• Streamline Onboarding: Help us onboard new talent by handling offer letters, background screenings, and essential paperwork. You'll be the first point of contact for our new recruits, ensuring they get off to a smooth start.
• Healthcare Ready: Coordinate medical screenings for our incoming candidates based on hospital requirements and keep tabs on their progress. You're the guardian of our candidates' medical records and badges.
• Compliance Champion: Make sure our new hires meet all necessary requirements on time. Stay on top of credentialing information and maintain medical records for our hospital and vendor accounts.
• Ace Customer Service: Deliver top-notch internal customer service to our field teams, including district managers and photographers. Your friendly and professional demeanor will make you a valuable asset to our organization.
• Communication Pro: Maintain clear and effective communication with candidates, internal teams, leadership, and hospital contacts. Your ability to articulate information is key.
• Paperwork Guru: Handle all new hire paperwork efficiently and accurately. You'll master our systems and ensure compliance with federal and state employment laws.
• Policy Expert: Familiarize yourself with company policies outlined in the Photographer Employee Handbook. You'll be the go-to person for policy-related questions.
• Flexibility Matters: Embrace a hybrid work schedule, alternating between remote and in-office days, supporting various time zones in the Western half of the US.

What We're Looking For:

• Problem Solver: You excel at identifying and resolving issues, especially in a team setting.
• Customer Service Whiz: Whether it's our internal teams or external customers, you're known for your exceptional service skills.
• Interpersonal Pro: Conflict resolution is your strong suit, and you know how to handle sensitive information with care.
• Communication Expert: You're equally skilled at speaking and writing, ensuring effective communication at all levels.
• Team Player: Building a positive team spirit is second nature to you.
• Adaptable: You thrive in changing environments, manage competing demands with ease, and welcome innovation.
• Dependable: You're known for following instructions, taking responsibility, and keeping your commitments.
• Professional: Regardless of the situation, you maintain professionalism, respect, and consideration for all.
• Quality Focused: You take pride in your work and constantly seek ways to improve and promote quality.

If you're ready to embark on a progressive journey in HR and operations and possess these competencies, we want to hear from you!

Schedule and Location:

• Location: Offices based in Maryland Heights, MO, supports Western half of Mom365’s Operations (Central, Mountain, and Pacific Time Zones)
• Hours: Flexible between 9:00 am CT – 8:00 pm CT
• Work Environment: Hybrid schedule with both remote and in-office work

Join us in revolutionizing HR and operations. Apply today and be part of our forward-thinking team!

Position pays $18.50/hour