Onboarding Support Specialist

Worker will be expected to work in Napa, CA (50%) and Fairfield, CA location (50%).

Duties:

Onboarding Support Specialist delivers an exceptional, high-touch "red carpet” experience throughout the pre-employment and onboarding journey. This role serves as the administrative engine of the Offer-to–Clear-to-Start process, ensuring a welcoming, seamless, and compliant candidate to employee transition for clinical and non-clinical candidates.

Onboarding Specialist is the primary point of contact for candidates during the new hire journey and partners closely with Talent Acquisition team, HR leadership, Employee Health, IT, Payroll, Benefits, Learning, and hiring leaders to ensure timely clearance, accurate data entry, and a positive onboarding experience.

This clerical role ensures compliance with federal and state employment laws, background screening requirements, credentialing standards, I-9 regulations, and internal HR administrative policies. The role supports audit readiness, accelerates start dates through proactive tracking, and ensures every new hire is fully cleared, entered into timekeeping systems, and prepared for orientation.

Must demonstrate:

• Highly motivated to contribute to onboarding process that increases candidate engagement, red carpet experience and setting the right foundation for a highly engaged employee.
• A high level of maturity, critical thinking and proactive problem-solving skills
• Must be able to maintain strict confidentiality and discretion
• Excellent written, verbal, and phone communication skills.
• High attention to detail and accuracy
• Must be highly organized and efficient
• Must be able to work effectively amidst distractions and multi-task while managing multiple projects
• Positive about work; is cooperative and follows through on commitments

Education:

High School diploma or equivalent. Associate's degree highly preferred. College level coursework preferred, work in Human Resources and/or PHR highly desirable.