Oncology Operations Manager - PMI

Location: New Zealand Role Overview We are seeking an experienced Oncology Manager to oversee the operational management and coordination of oncology services. The role involves service planning, workforce management, performance monitoring, and quality improvement across Medical Oncology, Clinical Haematology, Radiation Oncology, and Specialist Palliative Care Services. The manager will also support the development of a new Cancer Centre and the introduction of radiation therapy services.

Key Responsibilities

• Lead oncology service operations in collaboration with clinical teams and senior leadership.
• Manage workforce planning, staffing, resource allocation, and succession planning.
• Monitor service performance, patient access, operational targets, and healthcare standards.
• Oversee budgets, expenditure, business cases, and contractual arrangements.
• Drive service improvement, modernisation, and operational efficiency.
• Manage operational risks, health and safety, and business continuity.
• Support clinical governance, quality assurance, accreditation, and regulatory compliance.
• Promote culturally safe, equitable care aligned with Te Tiriti o Waitangi and M ori health priorities.
• Lead staff development, performance management, and team engagement.
• Prepare operational reports, project briefs, and business cases for senior management.
• Implement service redesign and innovation to improve patient outcomes and organisational performance.

Requirements

• Relevant graduate and postgraduate qualifications.
• 10+ years of healthcare experience, including project delivery and organisational change.
• Strong expertise in healthcare operations, service planning, performance monitoring, and team leadership.
• Experience in financial management, budgeting, resource allocation, and risk management.
• Knowledge of clinical governance, quality improvement, health and safety, and regulatory compliance.
• Excellent communication, analytical, negotiation, and stakeholder management skills.
• Ability to manage complex projects, competing priorities, and organisational change effectively.
• Experience in oncology, haematology, or specialist hospital services is advantageous.
• Project management qualifications such as PRINCE2, MSP, or PMI.
• Change management training and experience in service improvement or redesign.
• Proficiency in project planning tools and cross-agency collaboration.