Online 2IC - NW Stonefields

We’re looking for an enthusiastic, organised and hands-on Online Assistant Manager to join our busy Online team at New World Stonefields.

Our Online department is fast-paced, energetic and all about teamwork. We need someone who is ready to jump in, lead from the front, support the Online Manager and help the team deliver an awesome experience for our customers – every single order!

You’ll be right in the action alongside the team, helping to coordinate the day, keep orders flowing, solve problems as they pop up and make sure everything is picked, packed and ready to go accurately and on time.

What you’ll be doing:

• Supporting the Online Manager with the day-to-day running of the department
• Leading, supporting and motivating the Online team
• Keeping the team organised and orders moving during busy periods
• Making sure orders are picked and packed accurately and presented to a high standard
• Monitoring order flow and ensuring deadlines are met
• Helping with rostering and making sure we have the right people in the right places
• Managing stock availability and working confidently with our in-store systems
• Delivering great customer service and sorting out any issues quickly
• Maintaining high Health & Safety and Food Safety standards
• Jumping in wherever needed – including helping with customer deliveries!

We’re looking for someone who:

• Has previous supervisory or leadership experience – ideally in retail, logistics or customer service
• Loves being part of a team and leading from the front
• Brings energy, enthusiasm and a positive attitude
• Is organised and thrives in a busy, fast-paced environment
• Is confident using systems and technology
• Has great attention to detail – accuracy really matters in Online!
• Is a great communicator who can support, coach and motivate others
• Is reliable, adaptable and calm when things get busy
• Has a genuine “can-do” attitude and isn’t afraid to roll up their sleeves
• Holds a current Driver Licence and is happy to help with deliveries when needed

Why join us?

At New World Stonefields, we’re big on our people, our customers and creating an awesome place to work.

You’ll be joining a supportive team where you’ll have the opportunity to grow your leadership skills, take on plenty of responsibility and play a big part in the success of our Online department.

This is a full-time role, with the roster including one weekend day. Days and hours will be discussed at interview.

If you’re organised, energetic, love working with people and are ready to jump in and make a difference – we’d love to hear from you!

Apply now and come join the team!

All applicants must have the legal right to work in New Zealand.