Online Ed/AcTech Technician

Position: HOURLY PROFESSIONAL –ONLINE EDUCATION & ACADEMIC TECHNOLOGY

20 HOURS A WEEK

Duties and Responsibilities:

Serve as the primary contact for faculty and students with questions or issues regarding the college's Learning Management System (LMS ) and academic technology for online, hybrid, in-person, and remote courses. Coordinate with faculty, students and administrative departments to ensure timely communication, issue resolution and completion of required tasks. Provide support for course development, maintenance and digital accessibility.

• Provides technical and personalized in-person, telephone, technical (LMS, other software) and academic technology support to students, faculty and other departments to ensure success in online teaching and learning.
• Act as a liaison to students, faculty and administrative staff with prompt communication and problem resolution to provide students with the correct information and direction to continue with their courses.
• Provide course development, maintenance and accessibility compliance
• Assist with all online education department documentation Perform other job-related duties as assigned

Required Qualifications:

Associate’s degree in computers studies or related areas.

At least two years of experience in the use of Learning Management System preferably Brightspace D2L

Hourly Rate: $20.00 - $25.00 hour

Include three (3) professional references (including names, phone numbers and e-mail addresses). References will not be contacted without prior permission of the candidate. Employment at the College may be subject to the favorable result of a background investigation. Official transcripts will be required upon employment. Foreign transcripts which are not accompanied by an evaluation from an approved agency may not be reviewed. Applicants may contact NACES (National Association of Credential Evaluating Service) at www.naces.org to obtain a list of members providing this service. Any expenses incurred for this service must be borne by the applicant. Foreign transcript translations by applicant or educational institution are not acceptable.

Application Deadline: Until Filled