Online Sales Executive

Online Sales Executive – E-commerce

Location: Rajendra Place, Delhi
Job Type: Full-Time
Experience: 1–3 Years
Salary: ₹15,000 – ₹20,000 per month + Performance Incentives

Job Overview

We are hiring an Online Sales Executive to manage online sales activities and communicate with customers and potential sellers for our e-commerce/marketplace platform.

The candidate will be responsible for generating sales opportunities through online channels, handling customer and seller queries, following up with leads, and supporting vendor onboarding. The ideal candidate should have good communication skills, sales ability, and experience in an e-commerce or marketplace environment.

Key Responsibilities

• Handle customer and seller enquiries through calls and online communication channels.
• Follow up with potential customers and leads to generate sales.
• Explain products, services, platform features, pricing, and offers to customers.
• Identify sales opportunities and convert interested prospects into customers.
• Connect with potential sellers/vendors and explain the benefits of joining the platform.
• Assist sellers/vendors with the registration and onboarding process.
• Conduct regular follow-ups to ensure successful vendor activation.
• Maintain proper records of leads, calls, sales, and vendor onboarding activities in CRM.
• Coordinate with internal teams regarding customer orders, queries, and seller-related concerns.
• Build and maintain positive relationships with customers and vendors.
• Achieve assigned daily, weekly, and monthly sales targets.

Required Skills & Qualifications

• 1–3 years of experience in Online Sales, Telesales, Telecalling, Customer Support, or E-commerce Sales.
• E-commerce/Marketplace experience is mandatory.
• Previous experience in sales conversion, customer handling, or vendor onboarding will be preferred.
• Excellent communication skills in Hindi and English.
• Strong convincing, negotiation, and follow-up skills.
• Good understanding of online sales processes and customer handling.
• Basic knowledge of CRM and MS Office.
• Target-oriented with the ability to achieve sales and onboarding goals.
• Comfortable handling multiple customer and seller interactions.
• Self-motivated and able to work independently as well as in a team.

What We Offer

• Salary: ₹15,000 – ₹20,000 per month
• Performance-based incentives
• Career growth opportunities
• Professional work environment
• Opportunity to work with an expanding e-commerce/marketplace platform

How to Apply

Candidates with experience in E-commerce Sales, Online Sales, Telesales, Customer Support, Seller Onboarding, or Marketplace Sales are encouraged to apply.

Please share your updated resume to be considered for the position.

Job Location: Rajendra Place, Delhi

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person