Onsite Associate

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

Join Xerox as a Print & Mail Services Associate, where you will support Xerox-managed service sites by delivering efficient print, mail, and office services. In this role, you will combine hands-on document production and finishing work with basic client support, workflow coordination, and day-to-day operational support. Why Join This Team:

• Build experience across print production, mail services, scanning, and office support
• Work in a hands-on role that supports important client operations and daily workflow
• Gain exposure to production equipment, document management, and service delivery processes
• Contribute to continuous improvement and workflow optimization initiatives
• Join a team focused on service quality, responsiveness, and customer support

What You Will Do:

• Operate digital and color print equipment for document production and finishing
• Perform mailroom activities including sorting, delivery, metering, packaging, and handling incoming and outgoing mail and packages
• Use finishing equipment such as laminators, paper cutters, and inserters while maintaining quality standards
• Monitor job queues, complete quality checks, and log production activity, file preparation, scanning, and archiving tasks
• Support clients and end users, troubleshoot basic equipment issues, maintain supply levels, and escalate issues as needed

What You Need to Succeed:

• High School Diploma or equivalent required
• Minimum 1 year of experience in a print, mail, or customer service role
• Basic to intermediate proficiency with Microsoft Word, Excel, and Outlook
• Strong organizational, multitasking, communication, and customer service skills
• Ability to lift up to 50 lbs and stand or walk for extended periods; bilingual capability is preferred for some locations

How We Set You Up for Success:

• Opportunities to build practical experience with print, mail, and office service operations
• Exposure to Xerox-managed client environments and workflow coordination
• A role that develops technical, service, and operational support skills
• Participation in continuous improvement and process optimization efforts
• Experience working in a fast-paced, service-focused environment

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