Onsite Deskside Engineer

Onsite Deskside Engineer

Macquarie Park, Sydney | Full-Time Ongoing Contract

Are you a hands-on IT professional who enjoys working directly with users and solving technical issues? We are seeking an Onsite Deskside Engineer to join a leading technology company supporting end users across a dynamic corporate environment in Macquarie Park, Sydney.

This is an excellent opportunity for someone with desktop support, field services, device deployment, or helpdesk experience who enjoys a mix of technical troubleshooting, hardware deployment, and customer interaction.

Key Responsibilities

• Deploy, configure, and install PCs, laptops, printers, monitors, and peripheral devices.
• Provide Level 1 onsite and remote support for desktop, laptop, printer, and basic network issues.
• Perform hardware upgrades, replacements, workstation moves, and equipment refresh activities.
• Manage IT assets, including inventory tracking, reporting, user sign-offs, and equipment decommissioning.
• Escalate complex issues to higher-level support teams while maintaining strong user communication.

Skills & Experience

• Experience in Desktop Support, Deskside Support, Field Services, or a similar IT support role.
• Strong knowledge of Windows operating systems, desktop/laptop hardware, and printers.
• Basic networking knowledge with the ability to troubleshoot LAN connectivity issues.
• Excellent communication and customer service skills with a user-focused approach.
• Ability to work independently, manage multiple priorities, and adapt quickly to new technologies.

Candidates MUST have FULL WORKING RIGHTS in Australia.

If this opportunity is of interest, click Apply now.