Onsite Endoscopic Specialist - Austin

Job Function: Repair & Service

Location:
US

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Work Location (for field-based positions): Austin, TX, US

Work Flexibility: Field-based (Hospital)

Pay Range: $19.18-$28.85/PER HOUR

Job ID: 5623

About KARL STORZ

From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world.

About the Role

Launch your career at the forefront of healthcare innovation as an Onsite Endoscopic Specialist (OES). In this hands-on, customer-facing role, you will support KARL STORZ’s advanced surgical technologies directly within a hospital setting, working alongside Operating Room (OR), Sterile Processing (SPD), and BioMed teams.

This position offers a unique opportunity to build deep clinical and technical expertise while making a direct impact on patient care. From troubleshooting equipment during live procedures to managing surgical instrument readiness, you will play a critical role in ensuring successful outcomes in high-stakes environments.

With a strong commitment to internal mobility and professional development, this role serves as a gateway to multiple career paths—including medical device sales, leadership, education, and marketing.

Shift: Monday – Friday, 1PM-9:30PM

Work Environment: Full-time, on-site at assigned hospital location

What You’ll Do

Provide hands-on, face-to-face support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment

Set up, troubleshoot, and maintain video towers, endoscopic systems, and surgical instruments in real-time clinical environments

Inspect, clean, sterilize, and transport instruments while coordinating repairs, replacements, and service transactions

Support surgical procedures by quickly resolving technical issues and ensuring equipment readiness

Track and manage inventory, service needs, and reporting through organized documentation and communication

What You Bring

High school diploma or equivalent required; experience in sterile processing, surgical technology, or a medical environment preferred

Strong communication skills with the ability to collaborate effectively in fast-paced, service-oriented healthcare settings

Proven organizational and time management skills with the ability to multitask and prioritize competing demands

Proficiency in Microsoft Office, including Excel and reporting tools

Ability to meet physical requirements, including lifting up to 25 lbs. and working in clinical environments

Nice to Have:
Associate’s degree

CRCST certification or interest in obtaining certification

Prior experience supporting surgical equipment or medical devices

What Will Make You Successful

A collaborative mindset with the ability to build strong, respectful relationships across clinical teams

Strong critical thinking and problem-solving skills, especially in high-pressure surgical environments

A customer-first approach with a passion for delivering exceptional service and support

Technical curiosity and the ability to quickly learn and adapt to advanced medical technologies

Effective communication skills that ensure clarity, accuracy, and confidence in all interactions

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you’ll be part of a culture that values talent as its greatest asset—providing opportunities for career mobility, funding for certifications, and ongoing professional development.

You’ll work with cutting-edge surgical technology, collaborate with leading healthcare professionals, and contribute to improving patient outcomes every day.

Ready to make an impact? Apply to be our next Onsite Endoscopic Specialist and help us build the future of MedTech together.

#LI-AA1

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MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Eligible Employee Benefits

Medical / Dental / Vision including a state-of-the-art wellness program and access to pet insurance, too!

3 weeks vacation accrual for full time roles,* paid holidays plus paid sick time too

Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.

401(k) retirement savings plan providing a match of 66.67% (4%) of the employee’s first 6% contribution (up to IRS limits)

Section 125 Flexible Spending Accounts

HSA Savings Accounts with company contribution

Life, STD & LTD Insurance

We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement

Fitness reimbursement of up to $200 annually

And much more!

• Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law.

Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.

KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at [email protected].

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Get in Contact

5623

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