Onsite Hardware Engineer

Onsite Hardware Engineer, Southampton, 12 Month Fixed Term Contract

We are looking for an experienced Onsite Hardware Engineer to support critical IT infrastructure within a highly secure and operationally important environment in Southampton.

This hands-on role focuses on maintaining, diagnosing and repairing enterprise server hardware, primarily modern HP ProLiant platforms alongside Dell server infrastructure, helping to maintain system availability and performance.

As part of a wider technology refresh programme, you will also gain experience supporting legacy hardware during a planned transition period. The role suits someone who enjoys fault-finding, hardware repair and working directly with physical infrastructure rather than software or application support.

Responsibilities

• Diagnose and repair faults on enterprise server hardware.

• Perform break-fix activities, component replacement and preventative maintenance.

• Support HP ProLiant and Dell server environments.

• Work across server rooms, machine rooms and technical facilities.

• Maintain hardware reliability and minimise downtime.

• Assist with hardware upgrades, installations and equipment replacement.

• Accurately document completed work and follow established procedures.

• Collaborate with customer teams and wider support engineers to maintain service continuity.

Required experience

• Proven experience in hardware engineering, server engineering or infrastructure support.

• Hands-on support and repair of HP ProLiant servers, including Gen10, Gen10 Plus, Gen11 or similar.

• Experience with Dell PowerEdge server hardware.

• Strong fault diagnosis and troubleshooting capabilities.

• Experience replacing motherboards, CPUs, memory, RAID controllers, power supplies, storage devices and network interface cards.

• Comfortable working in business-critical or high-availability environments.

• Strong communication skills and a proactive approach to problem-solving.