Onsite IT Support Engineer

Our Client:

• IT Service Provider
• Monday - Friday, 8.30am - 6pm
• Central - Bukit Merah
• Roaming Role - Required to travel island wide daily (Transportation cost will be reimbursed)
• Basic UP $3000 + Completion Bonus
• 1 Year Contract Renewable

Responsibilities:

• Provide onsite IT hardware support for desktops, laptops and related IT equipment.
• Diagnose and troubleshoot hardware, software and system issues.
• Install and configure Operating Systems, firmware and BIOS.
• Manage assigned service cases from start to closure through the ticketing system.
• Coordinate service appointments and provide customers with timely updates on service progress.
• Handle and track IT parts and equipment during transportation to customer sites.
• Work closely with dispatchers, team leads and supervisors to ensure jobs are completed and closed on time.
• Maintain accurate service records and case updates.
• Attend web-based technical and new product training when required.
• Provide professional and friendly customer service during onsite visits.

Requirements:

• Minimum GCE 'O' Level qualification.
• Basic knowledge of computer hardware and software.
• Willing to travel island wide daily (roaming role), transport cost shall be reimbursed.

For interested applicants, please click "APPLY NOW"

We regret to inform that only shortlisted candidates would be notified.

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Shanice Teo Le Yi | EA Reg No: R1986162

JTE Recruit Pte Ltd | EA Lic No: 14C7215