OPAL (Oracle Permitting & Licensing) Functional Consultant

Oracle Permitting and Licensing (OPAL) Functional Consultant Role

Experience: 6+ years overall / 4+ years Oracle Cloud & Public Sector

Primary Skill: Oracle Permitting and Licensing / Oracle Public Sector

Role Type: Functional

Mode: Contract (1yr) - Remote

Project Complexity: Moderate to complex implementation and enhancement projects

Industry: Government / Public Sector

Position Summary We are seeking an experienced Oracle Permitting and Licensing (OPAL) Functional Consultant to support the design, configuration, implementation, and enhancement of Oracle Permitting and Licensing applications for government and public-sector clients. The consultant will work closely with business stakeholders, solution architects, technical teams, and project leadership to understand existing business processes, define future-state processes, configure Oracle applications, and deliver functional solutions for moderately complex projects. Experience with Oracle Permitting and Licensing, Code Enforcement, Planning and Zoning, Inspections, or other government permitting and licensing solutions is highly desirable.

Key Responsibilities

• Configure, develop, and implement functional solutions within Oracle Permitting and Licensing (OPAL) applications.

• Gather and analyze business requirements from government and public-sector stakeholders.

• Conduct workshops and discovery sessions to understand current operational processes and business needs.

• Document detailed As-Is and To-Be business processes, workflows, functional requirements, and solution designs.

• Translate business requirements into Oracle application configurations and functional specifications.

• Configure permitting, licensing, planning, code enforcement, inspections, fees, workflows, approvals, and related business processes.

• Support the design and configuration of moderately complex permitting and licensing solutions.

• Identify gaps between standard Oracle capabilities and client business requirements and recommend appropriate solutions.

• Develop functional design documents, configuration workbooks, process-flow diagrams, use cases, and user stories.

• Collaborate with technical teams on integrations, extensions, reports, conversions, and customizations.

• Participate in solution design reviews and validate that proposed solutions meet functional and business requirements.

• Configure application rules, workflows, statuses, notifications, fees, user roles, and business processes.

• Support data migration and conversion activities by defining functional mapping and validation requirements.

• Develop and execute functional test scenarios and test scripts.

• Support System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and defect resolution.

• Assist business users during UAT and provide functional guidance on Oracle application capabilities.

• Support production deployments, go-live activities, and post-production stabilization.

• Develop user documentation, process documentation, training materials, and configuration guides.

• Conduct knowledge-transfer and training sessions for client administrators and business users.

• Work with project managers to identify functional risks, dependencies, and implementation issues.

• Ensure solutions comply with government/public-sector business practices, regulatory requirements, and organizational standards.

Required Qualifications

• 6+ years of overall experience implementing, configuring, and supporting commercial off-the-shelf (COTS) enterprise software solutions.

• 4+ years of experience with Oracle Cloud applications and Government/Public Sector implementations.

• Strong experience gathering business requirements and translating them into application configurations and functional designs.

• 6+ years of experience developing and documenting As-Is and To-Be business processes.

• Experience conducting business-process workshops, requirements-gathering sessions, and solution-design sessions.

• Strong understanding of enterprise application configuration, workflows, business rules, security roles, and approval processes.

• Experience producing functional specifications, configuration documents, business-process flows, use cases, and testing documentation.

• Experience supporting functional testing, UAT, defect management, and production deployment.

• Ability to work directly with business users, government agencies, technical teams, and project leadership.

• Strong analytical, problem-solving, documentation, and communication skills.

Preferred Qualifications

Experience in one or more of the following areas is strongly preferred:

• Oracle Permitting and Licensing (OPAL)

• Oracle Public Sector applications

• Government permitting and licensing

• Code Enforcement

• Planning and Zoning

• Building Permits

• Business Licensing

• Inspections

• Land-use management

• Government case management

• Public-sector citizen services

Experience with Oracle Cloud technologies and integrations with related systems such as GIS, payment gateways, document-management systems, financial systems, or identity-management platforms is a plus.

Functional Skills The ideal candidate should have experience with functional areas such as:

• Permit and license application processing

• Application intake and review

• Planning and zoning processes

• Code enforcement cases

• Inspection scheduling and management

• Permit issuance and renewals

• Fee calculation and payment processing

• Workflow and approval configuration

• Business rules

• Notifications and correspondence

• Case and application statuses

• User roles and security

• Citizen/self-service portals

• Reporting and operational dashboards

• Integration requirements

• Data conversion and migration

Education

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Public Administration, or a related field.

• Equivalent combination of education and relevant professional experience may be considered.