OPD Attendant

Role & responsibilities

• Assist patients in registration, appointment scheduling, and guiding them to respective consultation rooms.
• Support doctors and counsellors in managing patient flow during OPD hours.
• Maintain cleanliness, readiness, and organization of OPD rooms and waiting areas.
• Ensure timely movement of patient files, reports, and prescriptions.
• Assist in collecting investigation reports and coordinating diagnostic procedures.
• Support front office and billing teams in basic administrative work when required.
• Handle patient queries politely and ensure effective communication with staff.
• Maintain confidentiality and ensure adherence to hospital protocols.