Open End Coder Executive

Role overview: This role is responsible for programming surveys, implementing logic, ensuring data quality, and especially handling open-ended coding. This is a hands-on role combining technical programming skills with qualitative coding and data processing. Youll work closely with Project Managers, Data Analysts, QA, and fielding teams to deliver clean, actionable data.

Key Responsibilities:

• Program online/mobile/desktop surveys in various platforms (e.g. Decipher, Confirmit, Forsta, IOM, or equivalent).
• Translate questionnaire specifications into working survey builds: logic (skips, piping, randomization), quotas, multilingual versions, device compatibility.
• Perform rigorous QA: functional, logic, device, language checks; test and validate survey before launch.
• Maintain documentation: build specs, change logs, internal bug & issue tracking.
• Post-launch monitoring: field issue resolution, data output checks, ensuring integrity of data collected.
• Open-ended and semi-open ended verbatim coding: generate listings of raw responses, build / adapt code-frame, assign codes, review, ensure consistency.
• Collaborate with data processing / tabulation teams to ensure proper handling of derived variables, weights, and openend outputs.
• Estimate programming effort for projects, coordinate priorities across multiple projects, manage timelines.
• Provide input into continuous improvement: template optimization, automation of recurring tasks, best practices for survey builds and coding.
• Liaise with clients or internal stakeholders to clarify specifications / resolve ambiguities in questionnaire wording, open-ends, logic, etc.

Key Skills:

• Bachelors degree in Computer Science, Statistics, Social Sciences, Market Research, or related field.
• 3-7 years relevant experience specifically in report writing / charting in market research or insights roles.
• Strong experience in at least one survey build platform (e.g. Confirmit, Decipher / Forsta, IOM etc.)
• Good scripting skills: JavaScript, HTML, CSS; ability to write / debug custom code/widgets in surveys.
• Solid understanding of logic, quotas, piping, randomization, and multilingual survey builds.
• Experience in open-ended coding / qualitative text coding: building / managing code-frames, consistency checking, assigning codes, handling large volumes of verbatim responses.
• Proficient with data output formats (CSV, Excel, SAS / SPSS / R / Python friendly formats), capability to perform data checks, metadata alignment.
• Strong attention to detail. Errors in logic, wording or coding must be minimal.
• Good communication skills: able to clarify requirements, ask right questions, liaise with stakeholders.
• Ability to multitask, manage multiple studies; deliver against deadlines.