Open for Newbies/Freshers | Technical Account Support | Paid Training

Customer Service Representative – Tech & Consumer Services (Digital Ads Account)

Onsite | Manila| Full-time

ROLE SUMMARY

Provide customer support related to digital ads, consumer services, and account concerns. You will assist advertisers and users in managing campaigns, resolving issues, and ensuring smooth platform experience.

RESPONSIBILITIES

• Handle customer inquiries related to digital ads and consumer services
• Assist with campaign issues, account setup, and basic troubleshooting
• Provide accurate information and platform support
• Resolve customer concerns efficiently and professionally
• Document all interactions accurately in the system
• Maintain quality and performance standards

QUALIFICATIONS

• High School Graduate (Old Curriculum) or ALS Graduate
• At least 12 months Customer Care Experience (CCE)
• At least 6 months experience in Digital Ads, Meta Ads, or other online advertising platforms
• Tech background is preferred
• Good English communication skills (B2 level)
• Willing to work onsite in Eastwood
• Strong problem-solving and customer service skills

WORK SETUP

• Onsite – Eastwood
• Full-time Position
• Shifting Schedule (as required by account)

BENEFITS

• Paid Leaves
• Performance Incentives
• Government-Mandated Benefits
• Career Growth Opportunities

APPLY NOW

Start your career in a specialized Digital Ads support account and grow your expertise in tech and consumer services. Qualified applicants are encouraged to apply today.

Pay: Php20,000.00 - Php27,000.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person