Opening For L2 Application Support

Job highlights

• Experience in application support with Incident/problem management and team leadership

• Provide 24/7 application support for Cloud-enabled apps, manage incidents, troubleshoot Azure services, and coordinate releases on weekends

• Candidate should have solid experience in providing application support and well versed with Incident/problem management. Should be experienced in leading a team and help in building a team equipped with the skills/knowledge to support Cloud enabled applications.

• Good understanding around Azure services like ADF, ADLS, SQL, Azure Monitor, Application Insights, Azure functions. Should be comfortable around APIs and their implementation. Should be comfortable in troubleshooting/coordinating for any service issues on Azure. Certification encompassing this is good to have.

• Application support will be 24/7 and releases scheduled for weekends so the candidate should be flexible regarding timings and weekend support as required at times.

• Good communication skills and can explain complex technical issues to senior business stakeholders. Proven incident & crisis manager who works well under pressure.