OPENTEXT INFOARCHIVE ADMIN CONSULTANT

Job highlights

• Work in shifts: Morning,Regular,Afternoon and Night on rotation basis. What it takes .

• Between 5 to 7 years of experience supporting OpenText Info Archive including development and maintenance of customizations

• Between 5 to 7 years of experience supporting OpenText Info Archive including development and maintenance of customizations

• Between 5 to 7 years of experience supporting OpenText Info Archive including development and maintenance of customizations

• Exposure to remote administration services, or cloud operations environment

• Technical skills: Proficient in programming and scripting: Core Java, J2EE (Certification preferred), HTML, Ajax, OScript Proficient in using opensource frameworks to develop modules (mandatory) Operating Systems: Linux and/or Windows

• Web and application servers (any one or more of): Tomcat, Apache, IIS

• The position will be part of a Managed Services team providing Application Management and Maintenance for OpenText customers spread across the globe

• Wide breadth of skills enabling one to solve complex problems in the areas of Application Availability, Performance and Capacity both in terms of incidents and problems

• Experience in Production Operations (or Support) plus Software Maintenance (bug fixing, code maintenance) are a must

You are great at

• Install, configure, maintain and monitor one or more OpenText (OT) products/solutions (Info Archive) implemented on OT Cloud, Customer premises, or 3 rd party IaaS.
• Troubleshoot and find resolutions/workarounds to incidents
• Design, develop and test fixes for problems arising on top of customizations to OT products
• Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity.
• Assist the project team in the development of customizations
• Work on performance tuning
• Performing deployments and applying product patches. Perform Upgrades, Migrations.
• Work in shifts: Morning, Regular, Afternoon and Night on rotation basis.

What it takes

Skill set required:

Between 5 to 7 years of experience supporting OpenText Info Archive including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment.

Technical skills:

• Proficient in programming and scripting: Core Java, J2EE (Certification preferred), HTML, Ajax, OScript
• Proficient in using opensource frameworks to develop modules (mandatory)
• Operating Systems: Linux and/or Windows.
• Web and application servers (any one or more of): Tomcat , Apache, IIS
• Directory Services: Open-LDAP, Active Directory, OTDS
• Database: MSSQL , Oracle (DML and routine maintenance tasks)
• Troubleshooting and debugging
• Excellent communication / presentation / verbal and written communication skills.
• Excellent grasp of the principles of Enterprise Content Management systems
• Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams
• Good team and interpersonal skills

Definite Plus:

• Prior experience working in an ISO27001 certified work environment
• ITIL Foundation certification