Operation Admin Executive (Foreign Worker Division)

About the role

We are looking for a dedicated and meticulous Foreign Worker Operation Admin to manage our foreign workforce operations efficiently. The ideal candidate will be responsible for end-to-end foreign worker documentation, permit renewals, regulatory compliance, and system updates to ensure seamless daily operations and zero penalties.

Key responsibilities

• Manage and monitor the expiry tracking of passports, work permits, FOMEMA medical check-ups, FWCMS, and ePLKS systems.
• Lead the entire renewal process proactively to ensure zero penalties and 100% full compliance with Malaysian immigration and labor laws.
• Update the latest worker permits and legal documents accurately in both the company system and physical/digital workers' personal files.
• Maintain and update real-time worker status in internal system (ELMS) to provide accurate data for management decision-making and strategic planning.
• Handle external coordination by visiting government offices (Immigration, Labour Department, etc.), clinics/FOMEMA panels, and client sites as required for operational needs.
• Assist with repatriation processes, insurance arrangements (SKHPPA, FWCS, Foreign Worker Compensation Scheme), and general foreign worker welfare documentation.
• Maintain proper filing and tracking systems for all regulatory and administrative submissions.

About you

• Minimum 1 to 3 years of working experience in handling foreign worker documentation and operations.
• Hands-on experience and familiarity with FOMEMA, FWCMS, ePLKS systems, and internal tracking tools (such as ELMS).
• Strong knowledge of Malaysian immigration procedures, high attention to detail, proactive problem-solver, and good time management.
• Must possess a valid driving license and own transport, and be willing to travel outstation or to government offices, clinics, and client sites when required.
• Proficient in Bahasa Malaysia and English.