Operation & Admin Intern

Key Responsibilities

Administrative Support

• Assist with daily administrative and clerical tasks.
• Perform data entry, filing and document management.
• Prepare, organise and maintain company records and documents.
• Assist in preparing reports, forms, letters and other administrative documents.
• Handle printing, scanning, photocopying and other general office administration.
• Maintain proper documentation and ensure records are updated accurately.
• Assist with ad-hoc administrative tasks assigned by the supervisor.

Retail Operations Support

• Assist with retail operations paperwork and documentation for retail outlets.
• Prepare and organise store-related forms, reports and records.
• Assist in collecting and compiling daily/weekly retail operation reports from stores.
• Check and update retail operation data and ensure information is recorded accurately.
• Assist with documentation related to stock movement, store requests, product transfers and other operational matters.
• Coordinate with retail store teams to follow up on required documents and information.
• Ensure retail paperwork is properly filed and easily accessible for reference.
• Assist the Operations team with administrative coordination between HQ and retail outlets.

Data & Reporting

• Assist in updating spreadsheets and internal databases.
• Compile retail-related data and information for reporting purposes.
• Perform basic checking and reconciliation of documents and records.
• Ensure all data and paperwork are complete, accurate and submitted within the required timeline.

General Operations Support

• Support the Operations team in coordinating day-to-day operational matters.

• Assist with store visits, stock checks or operational activities when required.

• Coordinate with internal departments to follow up on operational requests.

• Assist in preparing materials and documents required for retail operations.

• Perform other ad-hoc tasks and projects as assigned.

• Currently pursuing a Diploma or Bachelor's Degree in Business Administration, Management, Operations, Retail Management or a related field.

• Organised, responsible and detail-oriented.

• Good communication and interpersonal skills.

• Comfortable handling paperwork, documentation and data entry.

• Basic proficiency in Microsoft Office / Google Workspace, especially Excel or Google Sheets.

• Able to work independently and follow instructions.

• Good time management and ability to meet deadlines.

• Willing to learn and take on different administrative and operational tasks.

• Previous experience in administration, retail or operations is an added advantage.

• Preferably Mandarin-speaking, as the role may require communication with Mandarin-speaking colleagues or retail staff.

Key Skills

• Administrative Support
• Documentation & Filing
• Data Entry
• Retail Operations
• Report Preparation
• Microsoft Excel / Google Sheets
• Coordination & Follow-up
• Attention to Detail
• Time Management
• Communication

What You’ll Learn

• Hands-on experience in retail operations and administration.
• Understanding of how retail stores are managed and supported from HQ.
• Exposure to operational documentation, reporting and coordination.
• Experience working with different departments and retail teams.
• Practical experience in managing business records, paperwork and operational processes.