Operation and client Service Manager

Operations & Client Servicing

Digital Circle India

We are looking for an organised and proactive professional to manage day-to-day campaign operations, client coordination and vendor relationships.

Key Responsibilities

* Coordinate with clients for briefs, content approvals and requirements.

* Schedule and manage content/articles for publication as per timelines.

* Coordinate with writers, editors and publication partners.

* Manage vendor relationships, negotiate timelines and ensure timely delivery.

* Track live articles, backlinks, publication status and pending requirements.

* Maintain campaign trackers and delivery reports.

* Regularly update clients on campaign progress.

* Resolve operational issues and ensure smooth execution of campaigns.

Requirements

* 2–5 years of experience in operations, client servicing, PR, digital marketing or media.

* Excellent communication and follow-up skills.

* Strong organisational and multitasking ability.

* Good knowledge of Excel/Google Sheets, email and WhatsApp.

* Experience with content, PR, SEO or media publications is an advantage.

The ideal candidate is someone who can take ownership, coordinate multiple stakeholders and ensure that every campaign moves from brief to delivery smoothly.

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person