Operation Assisstant

About the role

Aver Asia Rental Sdn Bhd is seeking an Operation Assistant to join our dynamic team on a full-time basis based in Seri Alam, Johor. In this role, you will play a crucial part in supporting the smooth day-to-day operations of our company. You will be responsible for coordinating administrative tasks, liaising between departments, and ensuring that operational processes run efficiently. This position is essential to maintaining the productivity and organisation of our business, and offers you the opportunity to develop a broad understanding of our rental operations whilst building valuable administrative expertise.

Job Description :

·         Assist with daily operational activities.

·         Prepare and maintain documents, reports, records, and databases.

·         Follow up on deliveries, orders, and outstanding tasks.

·         Prepare daily, weekly, or monthly operational reports.

·         Prepare and coordinate maintenance schedules for outsourced maintenance work.

·         Prepare and arrange technician schedules and daily job assignments.

·         Coordinate technicians for machine breakdown, servicing, inspection, and maintenance jobs.

·         Follow up and monitor the status of machine breakdowns until the issue is resolved.

·         Coordinate and monitor service jobs from job assignment until completion.

·         Follow up on spare parts availability, ordering, delivery, and usage for service and repair jobs.

·         Liaise with customers regarding machine breakdowns, service appointments, repair progress, and completion status.

·         Prepare and submit damage claims related to machine, equipment

·         Monitor and ensure damage claims are resolved and closed within the required timeframe.

Job Requirement :

·         Diploma or certificate in Business Administration, Operations Management, Engineering, or a related field is an advantage.

·         Good communication skills to liaise with customers, technicians, and suppliers.

·         Proficient in Microsoft Office, especially Excel and Word.

·         Good coordination and organizational skills.

·         Able to follow up and monitor machine breakdowns, service jobs, and maintenance work.

·         Good problem-solving and follow-up skills.

·         Able to communicate in English and Bahasa Malaysia; additional languages are an advantage.

About us
Aver Asia Rental Sdn Bhd is a professional rental services company dedicated to providing quality equipment and solutions to our clients across the region. We pride ourselves on delivering exceptional customer service, maintaining high operational standards, and fostering a collaborative team environment. Our commitment to excellence and customer satisfaction drives everything we do, and we are looking for dedicated individuals who share our values and desire to contribute to our continued success.

Apply now
If you are an organised, detail-oriented individual with a passion for supporting operational excellence, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position with Aver Asia Rental Sdn Bhd.