Operation Assistant Manager

• Location: Bayan Lepas, Penang, near Penang International Airport
• Role: Operation Assistant Manager – Air & Sea Freight / Logistics & Transport
• Employment Type: Full-Time
• Remuneration: RM 4,500 – RM 6,500 per month (Commensurate with experience)
• Notice Period: Standard 2-month transition period upon resignation

Executive Summary

We are Korean company which seeking an accomplished and results-driven Operation Assistant Logistics Manager (Air & Sea Freight) to spearhead our expanding operations. In this pivotal leadership role, you will act as a driving force behind our commercial and operational success—overtaking quotation governance, carrier rate negotiations, and high-value client relationship management.

Furthermore, you will orchestrate seamless end-to-end air and ocean workflows, ensuring uncompromising service excellence across our global supply chain network.

Key Responsibilities

Commercial Enablement & Business Growth: Partner closely with sales teams to formulate competitive commercial bids, cultivate strategic key accounts (with a primary focus on the Korean and Malaysian markets), and expertly navigate client inquiries to maximize satisfaction and retention.

Operational Excellence & Execution: Direct and oversee the flawless execution of inbound and outbound freight forwarding operations spanning multi-modal air and ocean logistics.

Service Leadership & Strategic Resolution: Proactively resolve complex client challenges and service inquiries while spearheading continuous process improvements to optimize operational efficiency.

Candidate Requirements

Academic Credentials: Diploma or Bachelor’s Degree in Supply Chain Management, Logistics, International Trade, or a related discipline.

Professional Experience: A minimum of 3 years of hands-on, progressive experience in air and sea freight forwarding, complemented by a proven track record in operational leadership.

Core Competencies: Exceptional analytical and problem-solving acumen; highly resourceful, culturally adaptable, and capable of autonomous execution within a fast-paced corporate environment.

Technical Proficiency: Advanced command of Microsoft Office Suite (Word, Excel, PowerPoint) and industry-standard forwarding systems.

Contractual Terms: Ability to commit to a standard 2-month notice period upon transition.

Agility: Willingness to undertake auxiliary operational or administrative responsibilities as dictated by business needs.