Operation Assistant (Non-Halal)

Job Title: Operation Assistant (运营助理)

Reports To: HR Manager-Puan Azrin

Job Purpose

Assist oversee for overall store operations and understand all department staff functions. Develops major goals to support broad functional objectives. Comprehensive knowledge of the overall Outlet function.

协助管理门店整体运营，并了解各部门员工的职能。制定支持整体职能目标的主要目标。全面了解奥特莱斯门店的运作。

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Key Responsibilities

·         To assist in monitor all outlet and store condition are ready for business at all time

协助监控所有门店和店铺的运营状况，确保随时准备营业

·         Monitor all company rules & regulations and SOP practice accordingly

监督并遵守公司所有规章制度和标准操作程序 (SOP)

·         To assist Supervisor / Operation Executive in follow up government relevant matters as when needed

必要时协助主管/运营经理跟进政府相关事宜

·         To assist Operation Executive / Operation Manager coordinate and communicate with HQ backend to ensure daily, weekly or monthly routine duties complete as per schedule

协助运营经理/运营主管与总部后台协调沟通，确保每日、每周或每月的例行工作按计划完成

·         Assist Operation team to prepare stock take with make sure outlet planogram is updated and ensure outlet stock take accomplish as planning

协助运营团队进行盘点，确保门店货架陈列图更新，并确保盘点工作按计划完成

·         Assist to handle customer inquiries or complaints in a polite manner

礼貌地协助处理顾客的咨询或投诉

·         Assist and support all Sales, Marketing and promotional activities and feedback relevant issue to Operation Team

协助并支持所有销售、市场营销和促销活动，并将相关问题反馈给运营团队

·         Multitasking in assist to resolve and support all Outlet as when needed

必要时协助解决和支持所有门店的运营问题

·         Any other tasks as assigned by the superior

完成上级分配的其他任务

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Job Requirements (职位要求)

• Education: SPM
• Experience: Minimum 1 years related working experiences will be advantages
• Soft Skills: Understand English/Mandarin/Malay Language and good in customer services

Working time : 7.00am-5pm / 8.00am-6.00pm (OFF TBA MANAGER)

Salary range : RM3,000