Operation Coordinator

As an Operations & Customer Service Representative of the Pinch Intermodal team, you will have the opportunity to be part of a top tier Intermodal Company. Your strong work ethic and firm sense of commitment will determine your success and growth within the company. Pinch believes in reinvesting back into their employees and setting a high standard to maintain a team atmosphere. Pinch has serviced the ocean container and oil field business for over 35 years. We are committed and constantly focused on providing the highest level of service and reliability, time after time. Make the choice now to be a part of a leading transportation company that believes in its employees and constant growth of every individual.

Responsibilities:

• Well educated in steamship line, the Houston port and rail processes for picking up and receiving containers.
• Managing and capability to resolve trouble tickets at the port.
• Managing the freight chain from port/rail to delivery in an efficient and cost effective manner.
• Taking orders from customers via email, negotiating competitive rates, providing proper documentation and ensuring delivery schedules within an expedited time-frame.
• Following up to ensure deliveries are going according to the plans.
• Expediting as necessary to ensure customers transportation requirements are taken care of.
• Determining the best way to ship, negotiating rates and providing all the necessary documentation.
• Knowledgeable of heavy weight container logistics, permits, equipment necessary to haul

Benefits:

• Major Medical Insurance
• Dental and Vision Insurance
• Matching 401(k)
• Company Workout Facility
• Competitive Bonus Potential

Requirements:

• High school diploma or equivalent with 3 years full-time work experience; college degree preferred
• 1+ years dispatching experience is a plus
• Ability to deal with a sporadic, fast-paced environment
• Excellent multitasking and prioritization skills
• Strong work ethic, solid negotiation and conflict-management skills
• Above average email management, computer and typing skills
• Prior customer service skills in the container drayage industry

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Dispatching: 1 year (Required)
• Transportation coordinating: 1 year (Required)
• Transportation management Systems: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Houston, TX 77073 (Required)

Work Location: In person