Operation Crew

Outlet: Bukit Damansara, Merdeka 118, BSC Mall, The Gardens Mid Valley, Intermark Mall, KLGCC Mall

Join a dynamic team in a premium food & beverage environment where exceptional service and memorable guest experiences are at the heart of everything we do.

Key Responsibilities

• Deliver friendly, professional, and attentive customer service.
• Assist guests with product inquiries, recommendations, and purchases.
• Process orders and payments accurately using POS systems.
• Monitor inventory and assist with stock management
• Ensure products are well-stocked, displayed, and presented according to company standards.
• Check product labels, pricing and expiry dates.
• Ensure all promotional items and marketing collaterals are displayed correctly and timely.
• Maintain cleanliness, hygiene, and organization of the outlet at all times.
• Support daily opening and closing procedures.
• Support pre-order sales for cakes, hampers and festive items.
• Work closely with team members to ensure smooth outlet operations.
• Assist in achieving sales and customer satisfaction targets.

Requirements

• Previous experience in retail, hospitality, café, restaurant, or customer service roles is preferred.
• Promote cakes, pastries, beverages, specials and on-going promotions
• Positive attitude and passion for delivering excellent customer service.
• Strong communication and interpersonal skills.
• Well-groomed, reliable, and professional in appearance.
• Ability to work in a fast-paced environment.
• Flexible to work shifts, weekends, and public holidays.
• Basic English communication skills; additional languages are an advantage.

What We Offer

• Competitive salary package
• Performance rewards
• Career advancement opportunities
• Training and development programs
• Employee benefits
• Supportive and professional working environment

How to Apply

Interested candidates are invited to submit their CV to:

Email Address: [email protected]

Only shortlisted candidates will be contacted.

Join us and be part of a premium hospitality brand committed to delivering outstanding customer experiences every day.