Operation Director

Key Responsibilities:

1. Lead overall retail operations across all stores and regions.
2. Establish operational strategies, priorities, and execution plans aligned with company objectives.
3. Ensure consistent implementation of operational policies and company standards.
4. Monitor performance and identify operational gaps requiring interventions.
5. Drive achievement of sales, gross margin, productivity and other operational KPIs.
6. Lead and develop teams and ensure effective management of their respective regions.
7. Establish clear accountability and performance expectations.
8. Improve productivity, manpower utilization, inventory accuracy shrinkage control, and operational efficiency.
9. Drive continues improvement initiatives and ensures operational issues are identified.

Key Requirements:

1. Bachelor's degree in business administration, Management, Retail Management or a related field.
2. Minimum 15 years of experience in retail, FMCG, consumer goods, or multi-site operations.
3. Minimum 7 years in a senior operations leadership position.
4. Proven experience managing large-scale operations.