Operation Executive

About the role

As an Operation Executive at SAIFORCE SECURITY SERVICES SDN. BHD', you will play a crucial role in supporting the smooth running of our operations. This full-time position is based in Kuala Lumpur, where you will be responsible for a variety of administrative and coordination tasks to ensure our security services are delivered efficiently and effectively.

Responsibilities

• Oversee and manage daily security operations across all assigned client sites.
• Plan, schedule, and coordinate deployment of security guards (armed & unarmed) to ensure adequate coverage.
• Conduct site inspections to monitor guard performance, attendance, discipline, and compliance with SOP.
• Handle recruitment, briefing, and training coordination for new security personnel.
• Maintain strong communication with clients to address operational needs, feedback, and service issues.
• Respond to incidents, emergencies, and security breaches; prepare detailed incident reports.
• Ensure all operational activities comply with company standards and regulatory requirements.
• Monitor and manage security equipment (CCTV, patrol devices, access control systems) and report any faults.
• Prepare operational reports, deployment summaries, and manpower updates for management.
• Support planning and coordination for special operations such as event security, VIP protection, cash-in-transit, or surveillance operations.
• Assist in continuous improvement of operational processes and service quality.

Requirements

• Minimum SPM or Diploma in any field; background in security/operations is an advantage.
• At least 1-2 years of experience in security operations or supervisory roles.
• Strong leadership skills with the ability to manage large teams.
• Good communication skills in Bahasa Malaysia and English.
• Able to work under pressure, handle emergencies, and make quick decisions.
• Willing to travel to various sites and work irregular hours when required.
• Strong organizational skills, discipline, and high responsibility.

What we offer

At SAIFORCE SECURITY SERVICES SDN. BHD', we are committed to providing our employees with a rewarding and fulfilling work environment. As an Operation Executive, you will have the opportunity to develop your skills and progress your career within a dynamic and growing organization. We offer competitive remuneration, a range of employee benefits, and a supportive team culture that values collaboration and innovation.

About us

SAIFORCE SECURITY SERVICES SDN. BHD' is a leading provider of comprehensive security solutions in Malaysia. With a strong reputation for delivering reliable and professional services, we are dedicated to protecting our clients and their assets. Our team of highly trained and experienced security personnel are committed to excellence, and we take pride in our ability to adapt to the unique needs of each client.

If you are passionate about making a difference in the security industry and thrive in a fast-paced, dynamic environment, we encourage you to apply for this exciting opportunity. Click apply now to submit your application.