Operation Executive

About the Role:

We are looking for a responsible and detail-oriented Operations Executive to join our Operations team.

This role will be involved in the day-to-day operational activities of multiple business entities, including order processing, documentation, shipment coordination, inventory coordination and intercompany transactions.

The ideal candidate should be someone who is able to learn quickly, work independently, follow processes accurately and solve routine operational issues without constant supervision.

Key Responsibilities:

Order & Sales Operations

• Process Sales Orders, Delivery Orders and Invoices accurately.

• Handle day-to-day order processing and ensure orders are completed within the required timeline.

• Coordinate with Sales, Warehouse and other internal teams on order fulfilment.

• Monitor and follow up on pending orders and operational issues.

Shipment & Fulfilment

• Coordinate local and international shipments with courier/logistics providers.

• Prepare shipping-related documents and arrange shipment collection.

• Coordinate with the Warehouse team for picking, packing and shipment preparation.

• Follow up on shipment status and delivery issues.

Intercompany Operations

• Assist with intercompany transactions between our regional entities.

• Follow established workflows for intercompany Sales Orders, Purchase Orders, Goods Receipts, Delivery Orders and Invoices.

• Ensure all related documents and transactions are properly recorded and completed.

Administrative & Operational Support

• Maintain proper documentation and filing of operational records.

• Assist in preparing reports and operational data when required.

• Support the Operations Manager in process improvement and other operational projects.

• Perform other ad-hoc operational duties when required.

Requirements

• Diploma / Bachelor's Degree in Business Administration, Operations Management, Supply Chain, Logistics or related field.

• 1–3 years of working experience in operations, order processing, logistics, purchasing or administration is preferred.

• Experience with Odoo / ERP systems is an advantage.

• Good command of English and Bahasa Malaysia. Mandarin is an advantage.

• Good computer skills, especially Microsoft Excel.

• Strong attention to detail and accuracy.

• Able to multitask and manage multiple priorities.

• Able to work independently and follow through tasks from start to completion.

• Fast learner with a proactive attitude and good problem-solving skills.

• Good communication and coordination skills.

• Positive attitude and able to work in a fast-paced environment