Operation Executive

About the role

Your primary responsibility is to ensure the effective management and smooth daily operation of the medical clinic.

Key responsibilities

• Supervise and manage the clinic's Accounts Clerk and Administrative Staff
• Ensure the Accounts Clerk and Administrative Staff report directly to you regarding daily operational matters, work progress, and assigned responsibilities
• Allocate tasks, monitor workflow, and ensure duties are completed accurately and efficiently
• Conduct regular discussions with staff to improve performance and operational efficiency
• Train, guide, and coach Administrative Staff in clinic procedures, communication, and administrative processes
• Oversee daily clinic operations and ensure smooth workflow
• Coordinate doctors', therapists', and clinic staff schedules
• Monitor patient flow, appointment arrangements, and service standards
• Develop, review, and improve clinic SOPs and operational procedures
• Coordinate with suppliers, laboratories, and service providers

About you

• Ability to guide and train Administrative Staff in communication with collaboration partners, corporate clients, laboratories, suppliers, and external parties
• Ability to maintain good working relationships with existing and potential partners
• Ability to assist in coordinating the Executive Director's appointments and business meetings
• Ability to maintain confidentiality of Executive Director and Company-related information