Operation Executive

The Warden is responsible for day-to-day hostel operations execution, ensuring student safety, discipline, and service delivery as per SOPs.

Key Responsibilities

• Attendance & Leave Management

• Take daily attendance and update systems/registers

• Track absentees, late entries, and leave movements

• Ensure strict adherence to app-based leave system

• Student Support & Engagement

• Act as first point of contact for students

• Conduct regular student interactions and capture feedback

• Support onboarding, room allotment, and daily student needs

• Complaint & Ticket Handling

• Log complaints accurately in the system

• Coordinate with HK, R&M, and Security teams

• Ensure closure confirmation from students

• Room Audits & Compliance

• Conduct daily room audits (hygiene, safety, assets)

• Raise tickets for issues identified

• Parcel & Records Management

• Manage parcel entries and handovers

• Maintain operational registers and reports

• Health & Emergency Support

• Identify unwell students and provide first-level assistance

• Coordinate hospital visits and maintain health records

Eligibility Criteria

• 0–2 years experience in hostel, hospitality, or customer service roles
• Strong interpersonal and problem-solving skills
• Willingness to work in shifts

Skills: parcel,warden operation,hostel operation,student management