OPERATION EXECUTIVE

About the role

This role supports the Operation Manager in planning, processing, and monitoring material orders for local operations, including coordination of local shipments. You will handle local sales orders and walk-in customers, including order processing, delivery coordination, and customer communication.

Key responsibilities

• Assist the Operation Manager in planning, processing, and monitoring material orders for local operations, including coordination of local shipments
• Handle local sales orders and walk-in customers, including order processing, delivery coordination, and customer communication
• Coordinate and manage local deliveries and shipments, including direct liaison with lorry drivers and transporters to ensure timely and accurate delivery
• Manage and maintain Manufacturing Orders (MO) and order-related records in the system to ensure accuracy and traceability
• Prepare and analyze sales reports, customer order summaries, booking value reports, and operational data for management review
• Support internal departments by preparing quotations for local tenders and customer proposals, ensuring accuracy in pricing and delivery details
• Monitor and manage inventory levels of materials and finished goods, and liaise with Purchaser on Purchase Orders (PO) to support production and delivery requirements
• Initiate and perform regular material stock checks, analyze material consumption trends, and conduct finished goods (FG) stock checks to ensure stock accuracy and support production planning
• Coordinate with Production Planner and relevant departments to align production schedules with local delivery timelines
• Monitor and evaluate driver performance, including delivery punctuality, safety compliance, documentation accuracy, and customer feedback, and report issues for corrective action

About you

• Follow all safety procedures and regulations and ensure safe work environment
• Implement and participate actively in 5S activities for the Department and Organization
• Adhere to ISO standards compliance