Operation Executive

Operations Executive

Company: Talent Craft India
Location: Balaghat, Madhya Pradesh
Job Type: Full-time, On-site
Salary: ₹8,000 – ₹15,000 per month
Experience: 0–2 years preferred
Education: Graduate in any discipline preferred

About Talent Craft India

Talent Craft India is a skill development platform providing live online learning programs for children. We offer courses including Chess, Rubik’s Cube, Coding, Public Speaking, Phonics, Art & Craft, Guitar, Keyboard and Piano.

We are looking for a motivated and organized Operations Executive to support the day-to-day operations of our Balaghat office and ensure smooth coordination between students, parents, trainers and internal teams.

Key Responsibilities

• Handle daily operational activities and ensure timely completion of assigned tasks.
• Coordinate with parents regarding student enrollment, class schedules and operational queries.
• Coordinate with trainers regarding availability, schedules and student requirements.
• Assist in assigning trainers and scheduling student classes.
• Ensure classes are scheduled properly and conducted as per the planned schedule.
• Follow up with parents, trainers and internal team members on pending activities.
• Maintain student, trainer and operational records.
• Update Google Sheets, Excel files, CRM and other operational databases.
• Monitor class schedules, attendance and related information.
• Assist with student onboarding after enrollment.
• Coordinate with the sales team to ensure smooth handover of new enrollments to the operations team.
• Identify operational issues and report them to the Operations Manager.
• Help resolve routine student, parent and trainer coordination issues.
• Prepare daily and weekly operational reports.
• Support the Operations Manager in implementing SOPs and improving processes.
• Assist with general office administration and team coordination.
• Maintain professional communication with parents, students, trainers and employees.

Requirements

• 0–2 years of experience in operations, administration, customer support, education, EdTech or a related field is preferred.
• Freshers with good communication and organizational skills can also apply.
• Graduate in any discipline preferred.
• Good verbal and written communication skills.
• Strong follow-up and coordination abilities.
• Good organizational and time-management skills.
• Basic knowledge of Google Sheets and MS Excel.
• Comfortable handling multiple tasks simultaneously.
• Good problem-solving skills and attention to detail.
• Responsible, proactive and willing to learn.
• Willingness to work from the Balaghat office.

Key Skills

Operations | Team Coordination | Student Coordination | Parent Communication | Trainer Coordination | Scheduling | Follow-ups | Administration | Data Management | Google Sheets | MS Excel | Communication | Time Management

Compensation

₹8,000 – ₹15,000 per month, depending on relevant experience, skills and suitability for the role.

Work Location

Balaghat, Madhya Pradesh

This is a full-time, on-site position. The selected candidate will work closely with the Operations Manager and internal teams to ensure smooth execution of daily operational activities.

What We Offer

• Opportunity to work with a growing skill development company.
• Practical exposure to business operations and team coordination.
• Experience working with students, parents and professional trainers.
• Opportunity to develop communication, organizational and problem-solving skills.
• Professional growth opportunities based on performance.

Interested candidates can apply directly through Indeed.

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person