OPERATION EXECUTIVE

• Conduct regular client engagements to ensure satisfaction, proactively resolve issues, and minimize complaints.
• Coordinate and manage cross-project teams, ensuring strict adherence to schedules, attendance, deadlines, and training.
• Lead project deliverables and supervise team members to ensure all work meets established quality standards.
• Monitor and administer project costs to maximize efficiency and minimize material waste.
• Establish and enforce operational policies and documentation in strict alignment with ISO standards.
• Maintain complete oversight of assigned sites to ensure smooth operations and minimize client complaints.
• Oversee machinery maintenance and proper equipment usage across all active sites.
• Collaborate with HR and management on payroll data, claims, operational reports, and administrative needs.
• Provide flexible operational leadership, stepping in for ad-hoc tasks, staff motivation, or specialized cleaning and disinfection when needed.

Job Requirements

Education & Language:

• Minimum Diploma in Facility Management, Business Administration, or any related field.
• Required languages: Bahasa Malaysia and English.

Experience & Skills:

• At least 1 year of working experience in a supervisory role, preferably within the cleaning services, facility management, or hospitality sectors.
• Computer literacy, excellent leadership, and effective manpower management.