Operation Executive

• To assist Operation Manager in the overall management of the dormitory operations and efficient management of manpower and resources.
• To co-ordinate with the marketing team in the allocation of units, in particular units handover/takeover, reinstatement of vacated units, etc.
• To be responsible for the general maintenance and cleanliness of the dormitory, its immediate precincts and all common areas.
• To ensure that defects reported by clients are promptly rectified and to levy appropriate charges if the management is not liable for such defects.
• To ensure compliance of all requirement of dormitory licensing and liaise with government authorities on any issue that may arise from time to time.
• To foster and maintain a close rapport with clients so as to gain their trust and confidence in the services rendered by the dormitory.
• To ensure that resources are used efficiently and to undertake cost-cutting measures to keep operating costs at acceptable levels.
• To be responsible for the documentation of all tenants moving into the dormitory and for the issue/retrieval of access passes.

Job Requirement

• Preferably Diploma in Facilities or Property Management or equivalent
• At least 2 years’ experience in facilities management or people management.
• Knowledge of Microsoft Word, Excel, Fire Safety Manager qualification preferred
• Work experience in a dormitory environment is preferred but not essential
• Ability to speak and read Chinese is necessary to liaise with Mandarin-speaking partners and review relevant documents
• Able to start immediately/short notice