Operation executive

Company Description Bajaj Life Insurance is one of India’s fastest-growing life insurance companies, offering a broad portfolio of products including ULIPs, term plans, retirement solutions, and child policies to support long-term financial security. With over 3.47 crore policyholders, ₹1.34 lakh crores in assets under management, a 99.33% claim settlement ratio, and a strong solvency margin, the company focuses on trust, protection, and wealth creation. Bajaj Life combines a wide distribution network of 598 branches, 1.61 lakh insurance consultants, and leading bank partnerships to provide customer-first service and easy access. Its digital capabilities, including a WhatsApp Conversational Platform and award-winning Smart Assist Platform, enhance convenience and engagement. The organization fosters innovation and collaboration among 27K+ employees and has been consistently recognized as a top employer and a leading brand in India.

Role Description The Operation Executive role at Bajaj Life is a full-time, on-site position based in Khunti. The role involves overseeing day-to-day operations, including policy processing, data management, and coordination with sales and customer service teams to ensure smooth service delivery. The Operation Executive will monitor operational workflows, support compliance with internal guidelines and regulatory requirements, and assist in resolving operational issues promptly. Responsibilities include analyzing reports, tracking key performance indicators, maintaining accurate documentation, and supporting process improvements to enhance efficiency and customer experience. The role also requires regular collaboration with branch staff and stakeholders to align operations with business goals.

Qualifications

• Candidates should possess strong Operations and Operations Management skills, with the ability to handle end-to-end branch or back-office processes.
• Candidates should possess solid Analytical Skills to review data, prepare reports, and identify trends or issues for operational improvement.
• Candidates should possess excellent Communication and Interpersonal Skills to coordinate effectively with internal teams, consultants, and customers.
• Candidates should ideally have experience in insurance, financial services, or related operational roles, with familiarity in regulatory and compliance requirements.
• Candidates should have proficiency in MS Office and basic digital tools, strong attention to detail, and an organized approach to documentation and process execution.
• Candidates should hold at least a graduate degree in business, commerce, or a related field; additional certifications in operations or insurance will be an advantage.