Operation Executive

We are looking for a proactive, responsible, and well-spoken *Operations Executive* to support our day-to-day business operations. This role is suitable for freshers as well as candidates with up to 2 years of work experience.

Key Responsibilities

* Manage and monitor *stock and inventory* on a regular basis.

* Maintain accurate inventory records and coordinate for stock requirements.

* Monitor *customer reviews, complaints, and feedback* across different platforms.

* Take appropriate action on customer complaints and coordinate with the relevant team to ensure timely resolution.

* Identify recurring customer issues and help improve the overall customer experience.

* Communicate professionally with *vendors and channel partners.

* Coordinate with vendors and channel partners regarding operational requirements, issues, updates, and pending tasks.

* Manage tasks assigned to vendors or external partners and ensure they are completed within the required timelines.

* Regularly *follow up with vendors and partners* on pending work and maintain proper communication until closure.

* Maintain proper *documentation, records, trackers, and follow-up reports* for vendor and partner-related tasks.

* Handle basic *technical and operational work* required for smooth day-to-day functioning.

* Work with different internal teams to resolve operational issues.

* Maintain reports, trackers, and operational data.

* Assist with other day-to-day operational activities as required.

Candidate Requirements

* *Experience:* 0–2 years.

* *Freshers are welcome to apply.*

* *Good speaking and communication skills* with confidence in speaking to vendors, partners, and other stakeholders.

* Ability to communicate professionally over calls, WhatsApp, email, and other platforms.

* Basic knowledge of computers and technology.

* Comfortable working with *Excel/Google Sheets*, documents, and online platforms.

* Good follow-up and coordination skills.

* Strong problem-solving and task-management ability.

* Ability to take ownership of tasks and follow them through until completion.

* Organized, detail-oriented, and willing to learn.

* Ability to handle multiple responsibilities in a fast-paced environment.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• Are you from Mumbai and willing to come onsite?

Work Location: In person